Store Policies
Guarantee of Satisfaction
We are so sure that the products we offer will delight that we offer an unconditional satisfaction guarantee. If any item from Worngundidj is found to be unsatisfactory for any reason at all we will refund, credit, or replace, on return of the item to us. In the case of any items which may prove to be faulty, we will pay for return freight in full. It’s very rare, however If in the event you should receive any part of your order damaged then please retain the packaging and the item and please notify the Gallery Manager immediately via e-mail on
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or
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and then I will advise of what happens next.
Payment
We recommend payment by any major credit card which can be specified on the order form at time of ordering. We accept payment from Visa Card, Mastercard, American Express, Diners Card, Bankcard and JCB. If you do not wish to send your information via our secure server, you can fax, post, or email your details to us. If you are purchasing from outside Australia, your credit card will be charged in Australian dollars. Some banks and credit card companies do not process an international transaction on the same day that the transaction takes place, so if the exchange rate changes in that time, the price in another currency may vary slightly. The currency converter on our site will give you an approximate price. We also offer PAYPAL Worngundidj’s Privacy Policy Statement.
1. Worngundidj’s collection of personal information.
Worngundidj may collect personal information from individuals in a number of ways including;
* application forms
* customer feedback forms or surveys
* reservations submitted by e-mail or facsimile
* by correspondence, telephone or facsimile
* information submitted through our internet ‘shopping’ site
The personal information collected by Worngundidj may include;
* names
* addresses
* telephone and facsimile numbers
* e-mail addresses
* Credit card types, numbers and expiry dates
2. Worngundidj’s storage of personal information.
* Worngundidj takes every reasonable precaution to ensure that all personal information is complete and accurate but any individuals personal information will be updated on request from that individual.
* Worngundidj takes care to ensure that all personal information collected is kept confidential and secure.
* Only authorized personnel at Worngundidj have access to stored personal information
* All authorized personnel at Worngundidj are aware of both their and Worngundidj’s responsibilities with regard to personal information.
3. Worngundidj’s use of personal information.
Worngundidj may use the personal information supplied as follows;
* Worngundidj collects personal information with the primary aim of using it to allow us to provide goods or services to our customers.
* Worngundidj may use personal information collected for the purpose of informing individuals of Worngundidj products or services on occasion, and may share that information with industry partners.
* Worngundidj will not sell or trade personal information collected to any other party for any purposes whatever.
* Individuals have the right to request that Worngundidj remove their personal information from any marketing activity.
4. Queries or concerns about personal information at Worngundidj
* Any queries or concerns about personal information collected at Worngundidj should be directed to the Worngundidj Privacy Officer.
The Privacy Officer
Worngundidj
Warrnambool, Victoria, 3280
Phone; (613) 55615315
E-mail:
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